bahagi
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Pricing

Priced per agent. AI usage that scales with you.

Every plan includes a generous AI conversation cap. Need more capacity? Buy a top-up pack — packs never expire and apply instantly.

Starter
$0 /mo
3 agents, free forever
AI agent cap
100
AI conversations / month
Start free
  • Shared inbox (email + web forms)
  • Live chat widget for 1 site
  • Knowledge base · 25 articles
  • 5 automations
  • KB search only Bahagi AI
  • — SLAs & business hours
  • — Reports & CSAT
  • — SSO / SCIM
Team
$29 /mo
per agent / month
AI agent cap
1,000
AI conversations / month
Start 14-day trial
  • Everything in Starter
  • Unlimited KB articles
  • SLAs & business hours
  • 25 automations
  • assisted drafting Bahagi AI
  • Reports (last 90 days)
  • Email support
  • — SSO / SCIM
Most popular
Business
$59 /mo
per agent / month
AI agent cap
5,000
AI conversations / month
Start 14-day trial
  • Everything in Team
  • Bahagi AI · full agent
  • Sales pipeline
  • 100 automations
  • Full reports & CSAT
  • Priority support
  • Multi-brand, multi-region
  • SSO (Google, Okta, Entra)
Enterprise
Custom
billed annually
AI agent cap
Unlimited
Unlimited AI conversations
Talk to sales
  • Everything in Business
  • Unlimited AI conversations
  • Data residency (US / EU / APAC)
  • SCIM + Audit logs
  • Custom contracts, DPA, BAA
  • 99.99% uptime SLA
  • Private cloud (VPC-isolated)
  • Dedicated CSM
Need more capacity?

Top up your AI cap. Pay only for what you use.

When you outgrow your plan's monthly cap, buy a one-time pack or set up auto-refill. Top-up packs never expire and apply instantly. Your customers never get a "we're full" reply.

+500
conversations
$25 one-time top-up
$0.0500 / conversation
  • Never expires
  • Applies to current cycle
  • Stacks with auto-refill
Best value
+2,000
conversations
$79 one-time · best value
$0.0395 / conversation
  • Never expires
  • Applies to current cycle
  • Stacks with auto-refill
+10,000
conversations
$299 one-time bulk pack
$0.0299 / conversation
  • Never expires
  • Applies to current cycle
  • Stacks with auto-refill
Auto-refill · recurring
+1,000 AI conversations every month, $29/mo
every month, never run out. Cancel anytime, unused credits roll over until used.
What you'd pay

Even with top-ups, Bahagi is cheaper.

Drag the sliders. We'll factor in any AI overage automatically.

2,000
12
With Bahagi Business
$708/mo
12 agents × $59 = $708/mo · includes 5,000 AI conversations.
What you'd pay elsewhere:
Zendesk AI $1,680/mo
+$972 more than Bahagi
Intercom $3,048/mo
+$2,340 more than Bahagi
Freshdesk $1,380/mo
+$672 more than Bahagi
Competitor pricing from public pricing pages, includes typical AI/automation add-ons.
Full comparison

Every plan, side by side.

Starter Team
bahagi
Business		 Enterprise
AI agent
AI conversations / mo 100 1,000 5,000 Unlimited
KB-grounded answers
Drafting in your voice —
Auto-routing & tagging —
Custom AI training — —
Top-up packs available
Seats & usage
Agents included 3 Unlimited Unlimited Unlimited
Light collaborators 3 10 Unlimited Unlimited
Conversations / mo 500 Unlimited Unlimited Unlimited
Storage / agent 5 GB 20 GB 100 GB Custom
Support channels
Email & web forms
Live chat widget 1 site 5 sites Unlimited Unlimited
WhatsApp / SMS — add-on
Voice (phone) — — add-on
Automation
Automations 5 25 100 Unlimited
SLAs & business hours —
Security
SSO (Google) —
SSO (Okta, Entra, SAML) — —
SCIM provisioning — — —
Audit logs — — 90 days Unlimited
Data residency US US · EU US · EU · APAC Custom region
Pricing FAQ

Before you ask…

A conversation = one back-and-forth thread with the AI agent (a customer asks → AI answers → follow-ups in the same thread, all within 24 hours, count as one). Drafts you accept inside the agent UI also count.

Still weighing it up? Talk to a human.

Not a sales pitch — a real conversation about whether Bahagi is the right fit. 25 minutes, your questions, no deck.

Book a chat Start free