Bahagi is the all-in-one CX platform that splits work across your team — tickets, live chat, knowledge base, and an AI agent that actually sounds like you.
Drop in your KB. Bahagi reads every article, learns your products and policies, then answers your customers in your voice — citing the docs it pulled from. No prompt engineering. No hallucinations.
The chat bubble in the bottom-right is the same widget your customers will use. It's connected to our live AI agent — go ahead, see how it sounds.
Support, chat, help center, AI, and the sales pipeline — all under one roof, sharing the same data, the same voice, the same warm welcome.
When the inbox is on fire and the dashboard is red, Bahagi stays calm — so your team can too.
A Malaysian word meaning "to divide" — and, by extension, "a share". It's what a team does on a good day: splits the work, shares the care, makes the hard stuff lighter by carrying it together.
Bahagi's chat widget opens with a question, not a menu. The AI answers what it can, escalates what it can't, and hands the conversation to your team with full context.
Support tickets and sales deals share the same contact, the same timeline, the same AI context. When the rep picks up, they already know what the agent just solved.
bahagi | Zendesk | Intercom | Freshdesk | |
|---|---|---|---|---|
| Unified ticketing + live chat + KB | ||||
| Sales pipeline included | — | add-on | — | |
| AI agent trained on your brand voice | ltd | — | ||
| Transparent per-seat pricing | ltd | — | ||
| Free-forever starter plan | — | — | — | |
| Data export (no lock-in) | ltd | ltd | ||
| 40+ languages out of the box | ltd | |||
| Time to first reply ≤ 1 minute | — | — | — | |
| SOC 2 Type II + SSO + SCIM |
Every tier includes a generous AI conversation cap. Need more? Buy a top-up pack — packs never expire.
Start free with 3 agents. Upgrade when your team outgrows it. No card, no lock-in, no hidden seats.